KTP Case Study: Sentric Music Group and Loughborough University
Sentric Music Group is an award-winning, independent music publisher based in Liverpool with offices across Europe and North America. Sentric represents songwriters and copyright owners all over the globe to ensure they receive the money they are owed, enabling writers and partners to collect publishing royalties via their established direct collection network and industry-innovating technology. Today Sentric represents more than 2 million musical works from modern hits through to timeless evergreen classics.
The company partnered with academic experts at the School of Social Sciences and Humanities at Loughborough University in a Knowledge Transfer Partnership (KTP) supported by Innovate UK, the Arts and Humanities Research Council (AHRC) and the Economic and Social Research Council ESRC.
Sentric had a substantial amount of data relating to revenues, social media and online fan base activity for artists and songwriters on their roster. The aims of this KTP were to analyse these complex data sets to understand the impact on royalties; and from this to more broadly embed within the company the ability to interpret traditional and non-traditional data sets.
Meeting the aims of the project would allow Sentric to move closer to its strategic goal of enhancing reporting and data feedback methods to artists to enable further transparency, accurate payments and forecasting of future earnings.
Why KTP was the right mechanism to achieve this
The company had identified the opportunity to incorporate insights from its data collection exercise and elements of predictive modelling into an innovative proprietary rights management platform, RightsApp, which the company will licence commercially to other publishing companies worldwide.
However, such a project required a specific set of research and data analysis skills that were not available within the company. Entering a KTP with Loughborough University provided access to the expertise needed.
From a project management perspective, navigation of the project required an understanding of the requirements and challenges around the data; experience of managing a research-based project with uncertain outcomes; and an understanding of the music industry and the marketplace in which the company operated. This was brought to the project by the Academic lead from Loughborough University.
From a data analysis point of view, the project required implementation of a lengthy iterative data exploration; cleaning and analysis of data; and expertise in statistics, SQL databases, interpretation and visualisation of data, and software development of data products. This expertise was provided by the KTP Associate, a highly skilled post-doctoral researcher in the quantitative social sciences.
The nature of the KTP programme provided enough structure to give shape and progression to the project, but also enough flexibility for adaptation and innovation through the course of the project.
Furthermore, the mechanism of the KTP was ideal for balancing the business and academic sides of the project, and a close and productive working relationship between the company and the academic team delivered outcomes that exceeded expectations.
Image: KTP Associate, Dr Joe Watson (now employed by Sentric) at a BBC Introducing Live event in London.
How did the KTP meet the need?
The outcomes of the KTP far exceeded the original aims.
What changed as a result of the KTP?
The knowledge gained from the KTP has had an impact on all teams within Sentric.
Image: The Royalty Calculator being demonstrated at BBC Introducing Live
Broad benefits and impacts for all partners
Alongside the benefits to Sentric, there are a number of broader potential benefits and impacts from the KTP project with regards to the careers of artists in the UK music industry.
For the University
For the KTP Associate:
The royalty calculator has immediately helped Sentric sign up new clients and retain existing clients, increasing Sentric’s sales.
The estimated change in annual sales turnover expected in three years’ time is in the order of £400,000. The estimated change in annual profit before tax expected in three years’ time is in the order of £160,000.
Commenting on the partnership Phil Rose, Head of Rights Management at Sentric Music Group said: “Our involvement in the KTP exceeded our expectations. As well as achieving what we wanted out of the KTP, we also found a key member of our future team who has continued to develop on what we uncovered to further benefit Sentric and the wider music publishing industry”.
Dr Allan Watson, Director of Studies (PGT), School of Social Sciences and Humanities at Loughborough University added: “The KTP provided us with a unique opportunity..to apply our academic expertise to addressing an industry-relevant challenge. From a research perspective, the KTP enabled us to undertake the first and only robust quantitative analysis of the relationship between social media following and royalty income. Having the KTP Associate placed within the company provided the perfect bridge between the company and the academic team, allowing us to exceed both the business and academic goals for the partnership”.
Susan Suttle, specialist Knowledge Transfer Adviser at KTN – the company which supports KTP programme delivery – added: “This project is a really inspiring example of how KTP can be used in the creative industries – here, by establishing a dynamic and highly effective collaborative partnership to develop and apply technology that transforms musicians’ lives and livelihoods, and which benefits the wider sector too”.
Funding competitions for KTP are open throughout the year. If you think a partnership with a top academic team could help your business innovate for positive change, find out more at ktp-uk.org/business
Banner Image: Laura Oakes performs at BBC Introducing Live, London
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